Refund and Returns Policy

Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns & Exchanges

I gladly accept returns and exchanges
Just contact me within 14 days of delivery Ship items back to me within 30 days of delivery
I don’t accept cancellations
But please get in touch with me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.This article offers free shipping on qualified Face mask products, or buy online and pick up in store today at Medical Department
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